SHIPPING POLICY
PatrYka Designs currently ships to Canada and USA for a flat rate of:
Canada $21
USA $22
We offer free shipping for any orders over $250.
We reserve the right to void sales and refund a purchase at anytime.
Please allow 1-2 full business days for us to process and ship your order.
If you would like to purchase from us and you are outside of Canada or the USA, please send us an email to patryka@shaw.ca and we will try to accommodate you.
RETURNS
At Patryka Designs we want you to be completely satisfied with your purchase. If you are not happy with your item(s) please give us a call to receive a return authorization #. No returns can be accepted without an authorization # and proof of purchase (receipt).
Please call 250-743-3531 for return information.
Our return policy is 14 days. Any requests for returns after 14 days past your shipment date will not be accepted.
Eligible returns must have all tags attached, be un-worn and un-washed and in the condition you received it. Unfortunately we do not offer returns on jewelry, accessories (hats, gloves and scarves) or intimate wear. Sale items are also final sale.
All returns are made at customer's expense. We suggest using a trackable shipping service or purchasing shipping insurance as we can't guarantee that we will receive your returned item(s).
REFUNDS
Once we receive your return we will send you an email to notify you that we have received your return and whether it has been approved. If it has been approved we will process your return to the original method of payment.
You can except to see your return within 14 days once it is received as it may take some time to be posted on your account.
EXCHANGES
If you need to exchange for a new size please call for a return authorization for the original item and order the new item as needed.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please ship your return item to:
Patryka Designs
320-2720 Mill Bay Rd.
Mill Bay, B.C.
V8H 1H9
You will be responsible for return shipping costs and original shipping won't be refunded.
Again, no returns will be accepted without a return authorization # and proof of purchase (receipt).